Which mobile network scores highly for customer services?

Based on the most recent data from various sources, Tesco Mobile consistently scores highest for customer service among UK mobile networks.

Here's why:

In the UK Customer Satisfaction Index for 2025, Tesco Mobile ranked 16th overall across all industries, the highest among mobile providers.

According to Expert Reviews' Mobile Network Awards 2024, Tesco Mobile won the Customer Service award for the second consecutive year, with 87.29% of users satisfied with their customer support.

Ofcom's report revealed that Tesco Mobile had higher-than-average overall satisfaction (95%) among mobile providers.

In the Which? mobile provider satisfaction survey for 2025, Tesco Mobile topped the list with a customer score of 83%.

SIM Sherpa's 2025 rankings for customer service placed Tesco Mobile first, noting their good complaints record with Ofcom.

These consistent high rankings across multiple independent surveys and reports indicate that Tesco Mobile is currently the UK mobile network that scores highest for customer service.