Mobile phone theft surges - what can I do to protect myself?

Mobile Phone Theft Surges: How to Protect Yourself and What to Do If Your Phone Is Stolen

Mobile phone theft has reached crisis levels across the UK, with London experiencing a dramatic 244% rise in cases since 2020.

In 2024 alone, over 70,000 phones were stolen in the capital - a 34% increase from the previous year-costing Londoners millions and leaving victims vulnerable to identity theft and fraud. 

Organised gangs, often using mopeds or e-bikes, target busy areas like Westminster and the West End, snatching phones from unsuspecting pedestrians.

How to Protect Your Mobile Phone:

Always stay alert, especially in crowded or tourist-heavy areas.

Keep your phone out of sight when not in use and avoid using it near roadsides.

Use strong security features: set a robust PIN, password, or biometric lock.

Enable your device’s “Find My Phone” feature (Find My Device for Android, Find My for iPhone) to track, lock, or erase your phone remotely if needed.

Consider gadget insurance or check if your home contents policy covers theft outside the home.

What to Do If Your Phone Is Stolen:

Act Quickly: Use another device to track, lock, or erase your phone remotely.

Change Passwords: Immediately update passwords for important accounts, especially banking, email, and social media.

Report the Theft: Contact the police and obtain a crime reference number-this is essential for insurance claims.

Notify Your Mobile Provider: Ask them to suspend your service and blacklist the device to prevent misuse.

Inform Your Insurer: Start your claim process if you have relevant cover.

With a phone stolen every six minutes in the UK, vigilance and swift action are crucial. Taking these steps can help protect your personal data and increase the chances of recovery or compensation.